For really important decision-making, it’s important to extract the thought process out of people’s heads and into the explicit space of the discussion. In other words, sometimes we need to decide by CRITERIA and not just PREFERENCE.
In this Retooling yoU, we’ll look at methods where we can make the decision-making criteria transparent. We’ll also design reusable decision-making models that can be used to train everyone from new employees to AI agents on “how we do things around here.”