10 Things That Require Zero Talent

Some groups need a little priming and communication practice before they’re ready to talk about deeper issues. One way is to get them there is to introduce a low-stakes topic that everyone will have an opinion about. I like to share the following list: 

10 Things That Require Zero Talent

  1. Being on time

  2. Work ethic

  3. Effort

  4. Body language

  5. Energy

  6. Attitude

  7. Passion

  8. Being coachable

  9. Doing extra

  10. Being prepared

Share the list, and encourage participants to talk about it in small groups, practicing good communication skills:

  • active listening

  • open ended questions

  • withholding judgment

  • making space for quiet voices

  • balancing opinions

  • drawing out information

  • empathizing

  • encouraging or harvesting

  • legitimizing differences

  • linking ideas

  • paraphrasing and summarizing

  • validating others’ ideas


The exact source of the list is unknown, but coach Lou Holtz, speaker Molly Fletcher, and investor Bill Gross all popularized the list in 2015 and 2016.

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14 Points of Change