Navigating Change: Understanding the Change Cycle

Change is an inevitable part of organizational life. Whether it's a new leadership team, a shift in strategy, or the adoption of new technologies, change can be both exciting and unsettling. Understanding how individuals and teams experience change can make the difference between a smooth transition and a turbulent one.

The Change Cycle: A Roadmap Through Transition

The Change Cycle is a model that outlines the emotional and psychological stages people go through during change. Recognizing these stages can help facilitators, leaders, and team members support one another effectively.

1. Loss

At the onset of change, individuals may experience a sense of loss. This could be the loss of familiar routines, relationships, or a sense of competence. It's common for people to feel shock, denial, or fear during this stage.

Facilitator Tip: Acknowledge the loss and provide space for individuals to express their feelings. Empathy goes a long way in building trust.

2. Doubt

As reality sets in, doubt emerges. People may question the change, their abilities, or the organization's direction. This stage is characterized by skepticism and resistance.

Facilitator Tip: Encourage open dialogue and provide clear, consistent information to address concerns and reduce uncertainty.

3. Discomfort

This is the messy middle. Old ways no longer work, but new ways aren't yet comfortable. Individuals may feel overwhelmed, anxious, or frustrated.

Facilitator Tip: Offer support and resources. Break down new processes into manageable steps to build confidence.

4. Discovery

Gradually, individuals begin to explore new possibilities. They experiment with new behaviors and start to see potential benefits.

Facilitator Tip: Create safe spaces for experimentation. Celebrate small wins to reinforce progress.

5. Understanding

With continued practice, new ways of working become clearer. Individuals gain competence and start to internalize changes.

Facilitator Tip: Provide opportunities for reflection and feedback. Recognize and reward adaptability.

6. Integration

This is where the change becomes the new normal. Individuals feel confident, and the organization stabilizes.

Facilitator Tip: Solidify new practices through documentation and training. Share success stories to reinforce the journey.

Applying the Change Cycle

Understanding the Change Cycle allows facilitators and leaders to meet people where they are. By recognizing the emotional landscape of change, we can tailor our approaches to support individuals effectively.

Remember, change isn't a linear process. People may move back and forth between stages. Patience, empathy, and clear communication are key.

Ready to guide your team through change? Let's connect and explore how visual facilitation can support your journey.